Privacy Policy
Last updated: March 2026
1. Introduction
Anyayatri ("we", "us", or "our") operates the Anyayatri platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our platform and the choices you have associated with that data.
2. Information Collection
We collect information in several ways:
- Account Information: Name, email, phone number, address
- Payment Information: Credit card details, payment history
- Location Data: GPS location during rides and deliveries
- Usage Data: How you use the platform, ride history, preferences
- Communication Data: Messages, feedback, support interactions
3. Use of Data
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information to improve our service
- To monitor the usage of our service
- To detect, prevent, and address technical and security issues
4. Security of Data
The security of your data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with:
- Our service providers who assist us in operating the platform
- Law enforcement when required by law
- Other users (only information necessary for the service)
- Business partners for marketing purposes (with your consent)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to the processing of your data
- Request restriction of processing
- Data portability
7. Cookies
Our platform uses cookies to enhance your experience. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that a child under 18 has provided us with personal information, we immediately delete such information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@anyayatri.com
Phone: 1-800-ANYAYATRI
Address: Mumbai, India